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Disney+ F&Qs

Disney+ will officially be launching on November 12, 2019, in the US and Canada. We know there’s a lot of questions about Disney+ so we hope this guide will help!

What is Disney+?

  • Disney+ is a direct-to-consumer streaming service offering movies, series and short-form content from Disney, Pixar, Marvel, Star Wars, National Geographic, and more.

When does Disney+ come out?

  • Netherlands – Available now in beta
  • US and Canada (Netherlands official launch) – November 12th, 2019
  • Australia and New Zealand – November 19th, 2019
  • Western Europe (UK, Germany, France, Italy, Spain) – Release Starting March 31, 2020
  • Latin America – October 2020-January 2021
  • Asian Pacific – October 2019-October 2021
  • Eastern Europe – October 2020-October 2021

How much will it cost?

  • Monthly: $6.99 (US) / $8.99 (CAD) / €6.99 / $8.99 (AUD) / $9.99 (NZD)
  • Yearly: $69.99 (US) / $89.99 (CAD) / €69.99 / $89.99 (AUD) / $99.99 (NZD)
  • $12.99 a month for Disney+, Hulu (Basic plan with ads), and ESPN+ (US)
  • Free until November 12th in the Netherlands
  • 12 months free to Verizon customers – new and existing 4G LTE and 5G unlimited wireless customers, and new Verizon Fios Home Internet and 5G Home Internet customers.

What devices will support Disney+?

Confirmed for launch:

  • Amazon Fire
  • Apple Devices (iPhone, iPad, iPod touch and Apple TV)
  • Google Devices (Android phones, Google Certified Android TV devices, and Google Chromecast)
  • Roku (TV and streaming players)
  • Xbox One
  • PS4
  • Web browsers (PCs)

Other planned devices

  • Nintendo Switch
  • Linux (There are known issues that are currently working on being resolved by the D+ team)

What content will be on Disney+?

  • Disney+ will be the home of many Disney movies and TV shows, including Marvel, Pixar, Fox, and National Geographic as well as original content exclusive to the service.
  • At launch (Nov. 12) it will have 300 movies, and 500 movies and 7,500 episodes of TV shows within the first year.
  • See a full list of confirmed content here

What resolution/audio does Disney+ support?

  • Disney+ will support 4K resolution, HDR, and Dolby audio, all included with the price of the service.

Will there be different users/profiles on one account?

  • Yes, up to seven profiles can be created for only one household. Also, each profile can choose their picture and parental controls can be set.

How many users can watch at once?

  • Up to four users can stream at once, and up to 10 devices can be connected.

How will episodes of new series be released?

  • Original Series episodes will not be released all at once, but instead, episodes will be released weekly.

Can I download movies or shows?

  • All content will be able to be downloaded to devices.

Will Disney+ have ads?

  • Disney+ will be completely ad-free.

Will Disney+ have mature-rated content?

  • Disney+ will only have up to PG-13 (or the equivalent in other countries) content. Other Disney owned content will likely be on Hulu.

Will titles be removed from Disney+

  • Disney+ has a model of adding more and more content over time rather than cycling through content.

Does Disney+ work in other countries?

  • When you are outside the country you subscribed to, you can watch any downloaded content in offline mode. If you are outside your country and online where Disney+ is available, you will able to watch content that is available in that country. If Disney+ is not available in that country, you will not be able to watch Disney+ online (though you can still watch your downloads).

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