Disney+ has launched in the US , Canada and Netherlands today, and as you can imagine, it’s very, very popular. All of this popularity has created many technical issues for fans trying to experience Disney+ for the first time.
Thousands of people are reporting that they’re unable to login to Disney+ and are greeted with an error message. Other issues include difficulties searching, making watchlists or even trying to view content.
Disney has now provided an official comment via their Twitter account.
The demand for #DisneyPlus has exceeded our highest expectations. We are so pleased you’re excited to watch all your favorites and are working quickly to resolve any current issues. We appreciate your patience.
— Disney+ (@disneyplus) November 12, 2019
It doesn’t appear to be effecting everyone as some are able to enjoy Disney+ as normal. However thousands of users are experiencing issues.