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Dolby Atmos Not Working On Disney Plus? (Here’s Your Answer!)

Dolby Atmos is the best way to experience a movie or show on Disney+. Dolby Atmos is a surround sound technology which adds height channels, allowing sounds to be interpreted as three-dimensional objects. In other words, Dolby Atmos will literally make it sound like the Millennium Falcon is flying by above you.

Recently we’ve been


Dolby Atmos Not Working On Disney Plus?

A recent app update has broken Dolby Atmos support on Disney+ for any device that runs Android. This includes devices such as Firesticks, Chromecast, Sony TV, Nvidia Shield and more.

Instead of Dolby Atmos being used, regular Dolby Digital 5.1 is being used instead.

Unfortunately, there isn’t much that be done to resolve this issue. Many have experienced success in casting from a phone onto their TVs instead.

Disney is likely aware of the issue, and will eventually release an update to fix Dolby Atmos support. However, there is no timeline on when that might happen.

When we get word of an update to fix this bug, we’ll be sure to update this article.

Update: Atmos appears to be restored on Disney+ for many users as October 29.

Update Nov 16: We are hearing reports that Atmos has once again broken on Disney+. Any you experiencing issues with Dolby Atmos? Let us know in the comments!

22 thoughts on “Dolby Atmos Not Working On Disney Plus? (Here’s Your Answer!)”

    • I’m using Sony A80J TV only 2 channels appear when playing Dolby-Atoms. Others apps playing Atoms no problem! Really want to cut the Disney+ account😓

      Reply
      • I have the same A80J. Atmos didn’t work for the past months. I checked today (11/1) and it works now! Internal Disney+ app. I checked both Disney and Marvel movies and both have Atmos.

        Reply
  1. This isn’t the first time it happened and isn’t it funny their toy is broken again but they’re billing department never seems to glitch now does it especially when they’ve increased the prices across the Disney universe

    Reply
  2. Totally annoying with only 2.0 channels for supposedly ATMOS tracks with Fire Stick 4K MAX device. Hate the situation where we’re held hostage by these large corporations, in this case, not even an expected correction date. Will contact Disney+ billing dept. for a credit on my monthly charge. Note that the Roku Ultra device appears to process the ATMOS track properly, for now…

    Reply
  3. Hi All,

    On my HT-system (Sony KD55AG8, Sony STR-DN1080) Disney+ app does not playing with Dolby Atmos, only with Dolby Digital+, but there is no problem with Netflix, Amazon Prime, and AppleTV apps.

    Reply
  4. I found an interesting phenomenon, on the other Sony TV (KD55XG9505) in the bedroom, the same version of the Disney+ app (v2.14.1-rc1) is installed, but on this device the text Dolby Atmos appears on the cover image of the test movie (Avengers Endgame) too! It seems as if the app chooses based on the SoC in the TV, on which it allows and which does not Dolby Atmos sound.

    Reply
  5. 2022 Philips PUS8007 with Android 1, and Sonos Arc

    No Atmos via the app, just DD+ 5.1. Tried casting to the built in Chromecast with an even worse result, 2.0 PCM.

    Atmos works fine with Netflix, HBO and Amazon Prime.

    Reply

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