It can be incredibly frustrating when you’re sitting down to watch some of your favorite movies and shows on Disney+, but for some reason, you’re experiencing a technical issue and getting an error code 142.
We’ve got you covered with some easy ways on how to fix Disney+ error code 142. By following these techniques, you can easily resolve any technical difficulties and enjoy uninterrupted streaming of your favorite movies and TV shows on Disney+.
What is Error Code 142 on Disney Plus?
Error Code 142 is a common error that occurs when trying to stream content on Disney Plus. It is usually accompanied by a message that says “We’re sorry; we’re having trouble connecting you to Disney Plus. Please check your internet connection and try again. If the problem persists, visit the Disney Plus Help Center (Error Code 142).”
This error can be caused by several factors, including server issues, internet connection issues, or problems with your Disney Plus account. It can be frustrating to encounter this error, especially when you’re in the middle of watching your favorite show or movie. However, there are a few quick solutions that you can try to fix this error code.
How To Fix Error Code 142 on Disney Plus
If you are experiencing Error Code 142 on Disney Plus, there are some basic troubleshooting steps you can take to try to resolve the issue. Here are some things to try:
1. Check Your Internet Connection
One of the most common causes of Error Code 142 is a poor internet connection. Check to make sure your internet connection is stable and strong. You can try resetting your router or modem, or contacting your internet service provider for assistance.
2. Restart the Disney Plus App or Website
Another simple solution to try is to restart the Disney Plus app or website. Force close the app or tab, wait a few moments, and then reopen it. This can sometimes resolve the issue.
3. Clear Your Browser’s Cache and Cookies
If you are using the Disney Plus website, clearing your browser’s cache and cookies can sometimes help resolve Error Code 142. This will remove any stored data that may be causing the issue. Instructions for clearing your cache and cookies will vary depending on your browser.
4. Update the Disney Plus App or Website
Make sure you are using the latest version of the Disney Plus app or website. Check for any available updates and install them if necessary. Outdated software can sometimes cause Error Code 142.
5. Disable VPN or Proxy Connections
If you are using a VPN or proxy connection, try disabling it and accessing Disney Plus without it. VPNs and proxies can sometimes interfere with the streaming service and cause Error Code 142.
6. Contact Disney+ Customer Service
If none of the above solutions work, it may be time to contact Disney Plus support. They can provide further assistance and help troubleshoot the issue. You can find all of the contact information you’ll need right here.