Disney+ has officially launched in the UK, Ireland, Germany, Italy, Spain, Austria, and Switzerland.
With the launch of many new countries and the increase of demand due to Covid-19, issues and questions will naturally come up.
Disney announced today via social media that anyone contacting Disney+ customer service should expect longer than usual wait times.
Due to the impact of COVID-19, we’ve had to close some of our Disney+ customer service centres & expect longer than normal wait times for live chat/phone support this week. For answers to common questions & tips to navigate Disney+, visit our Help Centre: https://t.co/Gh0bNDOH9o
— Disney+ UK (@DisneyPlusUK) March 23, 2020
When Disney+ launched in North America, reports were surfacing that it would take many hours or even days to reach customer service.
If you’re wondering how you can contact Disney+, you can view all the details here.